Frequently Asked Questions

What do I need to rent a car?

A valid driver's licence (or International Driving Permit if not in English), a valid passport or national ID, proof of residence, and a refundable security deposit. Minimum age is 21 (25+ for premium vehicles).

What payment methods do you accept?

Visa, MasterCard, EcoCash, Bank Transfer, Mukuru, and World Remit. Cash deposits are accepted in USD, ZAR, or GBP at the prevailing exchange rate.

Can I add an additional driver?

Yes — up to two drivers per vehicle at no extra cost, provided both meet our age and licensing requirements and are present at pick-up.

Can I drive across borders?

Not currently — our vehicles are restricted to travel within Zimbabwe only.

Are there any hidden fees?

No. All standard fees are shown upfront in your quotation. Optional extras (out-of-hours pickup, one-way drop-off) are always confirmed with you before booking.

What happens if the car breaks down or I'm in an accident?

Contact our 24/7 roadside support immediately. Ensure everyone's safety first, contact emergency services if needed, then call us — we'll arrange assistance or a replacement vehicle.